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Technical Delivery Specialist

All candidates are encouraged to apply. Unizin respects diversity and relies on our employees' varied backgrounds and perspectives to spark innovation.

We are seeking a talented, motivated Technical Delivery Specialist to develop and support internal tools and assist Unizin Members with implementation of Unizin Solutions for their campuses.   

Unizin is a membership based not-for-profit organization with a mission to improve higher education teaching and learning experiences.  Our aim is to shape the ways in which higher education is best served, advance quality educational materials, promote teaching and learning innovation, share best practices, and enable the best learning analytics.

This full-time position will report to the Chief Operating Officer and is based in Austin, TX. 

What You'll Do

  • Work as part of a team to ensure products are configured for each academic term
  • Engage customers’ technical resources to implement Unizin solutions
  • Be a technical expert on all of Unizin’s products and services
  • Monitor and maintain internal and services-based tools
  • Implement data mapping from various systems using standard ETL tools and processes
  • Build and maintain json-based mapping of ONIX (xml) feeds
  • Resolve support issues of a technical nature
  • Modify python-based scripts for reporting or data extraction purposes
  • Provide input in the design, development and deployment of future solutions

What You'll Need

  • Experience taking a leading role in building complex software systems that have been successfully delivered to customers.
  • Knowledge of professional software engineering practices & software development lifecycle best practices, including code reviews, build processes, testing, and operations
  • Experience interacting directly with databases via SQL
  • Experience using web technologies: html, javascript, xml, json
  • Hands on experience with REST APIs and ability to troubleshoot API calls
  • Ability to read and understand basic code structures
  • Understand data structures and the importance of data integrity
  • Experience with ETL tools and data mapping
  • Familiarity with MacOS and Linux
  • 3+ years experience at a SaaS provider in a technical implementation or Tier 2 or 3 support role

Things that make you stand out:

  • Ability to write simple python scripts or bash shell scripts
  • Familiarity with Learning Tools Interoperability (LTI) specification
  • Demonstrated ability to effectively articulate technical challenges and solutions
  • Demonstrated ability to achieve stretch goals in a fast paced environment
  • Experience dealing with undefined problems and ability to think abstractly
  • Experience with cloud services
  • Scrum experience

We Offer

  • Competitive compensation
  • Flexible working hours
  • Excellent benefits
  • Open vacation policy
  • Relocation assistance
  • The opportunity to work with other smart, motivated, and dedicated professionals

 

 

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